111 - 311 - 811 callers break services that have no smart connectivity.
Smart DOS helps overworked emergency services to immediately refer callers to more appropriate providers. Smart is fully interfaced with low acuity decision support software to immediately redistribute the ever-growing number of non-emerge calls to more appropriate service providers. Fully automated availability updates appearing on Call Centre CAD screens, further assist busy call handlers and dispatchers to even out workload distribution.
The Smart DOS is included at no extra cost within Smart CAD, our ProQA Platinum certified Tri-service system for POLICE - FIRE - MEDICAL. The only total solution that is interfaced with the world acclaimed HMS Endpoints and PSIAM - LowCode triage tools. Now that is Smart!
Even more power is unleashed when using Smart Care embedded determinants in decision support protocols. Outcomes that automatically dispatch resources and share call data electronically with connected services.
Additionally - see how caring professionals the world over are sharing good practices in the not for profit, "Smart Community".