Emergency Services Human Resources Patient Transport Community Staff Commissioners Paramedics Smart Citizen Smart City Hospitals Doctors Nurses
Overview Electronic Health Record Command and Dispatch Directory of Services Smart Input Screens Smart Care Record Secure Messaging Mobile Apps Smart Voice Reporting Support
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Easy to use anywhere. Queue and dispatch work, book appointments and log statuses

Share work between mobile workers using our App or keep track of multiple workplace schedules using advanced desktop overview screens. Drive up your operational productivity, keeping all workers updated on the status of all resources.

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Electronic Health & Care Records, HIPAA compliant, secure and always available

The Smart Care EHR is fully HIPAA compliant, logging every interaction over a secure AES256 https connection, using an encrypted database and the latest cloud technology. Record observations, view charts and update notes.

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Power your mobile workforce with Smart Apps or on your own device's web browser

Log statuses, update job details and view mapped routes to job locations. Smart Care Apps enable mobile workers to receive push notifications for new and updated jobs. Smart Care mobile Apps give fully featured, profiled access to all your mobile workers.

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Advanced personnel, equipment & resource scheduling, all within the same operational system

Visualise and allocate shift patterns with our incredible rostering solution. Filter resources and staff by credentials and availability, notify staff automatically by email and displays on individual user's own profile dashboard.

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Command & Dispatch. Integrated in one smart system for all three emergency services

Fully certified and seamlessly interfaced decision support. Mobile resources mapping & tracking, dispatching to smart devices, response time targeting and queue ageing, high level industry standard quality assurance, auditing & reporting.

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Real time Dashboards, configured to your own specification and needs

View real-time trend graphs, monitor response time targets, track queue ageing, receive and and interact with alerts, post newsflashes and organizational communications. The Smart Dashboard can be operated from a desktop or mobile for busy managers on the move.

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Database Search. Multiple intelligent searches bringing all the data you need to the surface

Search by date range, person and date of birth, by incident or episode, by phone calls and even by clinical or care content. Simple to use and fast to access the data you need. User profiling can be used to control who sees your searchable data.

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Design Tools giving you the power to configure your own input screens and work pathways

Design your own Smart installation to operate the way you work instead of changing the way you work to fit the software. Design and profile unique work-streams, manage and govern your own systems. Stay in control.

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Directory of Services. The global game changer connecting call centers with their service providers

Decision support dispositions automatically filter relevant services and plot caller and service on the map. The call handler can display the mapped journey with a street view and a two way electronic connection joins the call center with their provider.

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Smart Cloud Store. Upload documents to the Smart Cloud for secure profiled sharing

Upload PDFs, images, word documents and more. Simple file upload process with controlled sharing access. Each plan comes with a generous file storage limit. If you need more capacity, contact sales about our extended storage plans.

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Human Resources all in one package. All in the same software system as your operations.

Maintain staff records, automate rosters with scheduling and vacation bidding, control certifications with auto renewal alerts, build training courses inviting attendees with automated SMS and email invitations.

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Smart WebRTC phone technology & voice recording with integrated SMS Text Reminders

Simple, fully integrated desktop telephony with voice recording that automatically attaches to the episode within the data record. Automated SMS text alerts and reminders that enable direct appointment acceptance or cancellation.

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Reporting, Quality Assurance, Auditing & Governance. The all in one reporting system

Real time operational reports at the click of a button, data mining from the Smart library of reports, complete with Excel and PDF downloader. Unique database drill down into episodes to examine captured data and replay attached voice recordings.

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Quick Start. Simple settings to get a fast start and react immediately to operational changes

Instantly react to operational pressures by adapting your system to fit your need. Our intuitive settings pages give you fine grained control over access to data, functionality and workflow. Tailor your system with customizable drop down menus and branding options.

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